G-Time Tracker – Support

Informations about the G-Time Tracker Google AddOn:

G-Time Tracker – Support

Welcome to the G-Time Tracker support page. Find answers to common questions below, or get in touch directly.

Quick help: Most issues can be resolved by refreshing Google Calendar or reinstalling the add-on. If the problem persists, please use the contact form below.

Getting Started

🚀 Installation

  1. Open Google Workspace Marketplace
  2. Search for „G-Time Tracker“
  3. Click Install and grant the requested permissions
  4. Open Google Calendar – the add-on panel appears on the right side

⏱ How to Track Time

  1. Open Google Calendar in your browser
  2. Click the G-Time Tracker icon in the right sidebar
  3. Select a project (optional) and enter a task description
  4. Click Start to begin tracking
  5. Click Stop when you’re done – an event is saved to your calendar

Frequently Asked Questions

The add-on panel is not visible in Google Calendar

Try the following steps:

  • Refresh the Google Calendar page (Ctrl+R or Cmd+R)
  • Make sure you are using Google Calendar in a web browser (not the mobile app)
  • Check that the add-on is installed: Go to your Google Account permissions and verify G-Time Tracker is listed
  • Try a different browser or disable browser extensions temporarily
My time entries are not being saved to the calendar

This is usually a permissions issue. Please:

  • Uninstall the add-on from your Google Account
  • Reinstall it from the Marketplace
  • Make sure to grant all requested permissions during installation, including calendar access
How do I manage my projects?

You can add, edit, and delete projects directly within the add-on panel in Google Calendar. Open the add-on sidebar and navigate to the Projects section to manage your project list.

Can I edit the start or end time after tracking?

Yes! G-Time Tracker allows you to set an alternative date and time when starting or stopping a task. You can also edit the resulting calendar event directly in Google Calendar like any other event.

I get an „Authorization required“ error

Click the „Authorize“ or „Continue“ button when prompted. If the error persists:

How do I uninstall G-Time Tracker?

To uninstall the add-on:

  • Go to myaccount.google.com/permissions
  • Find G-Time Tracker and click Remove Access
  • Or uninstall via the Google Workspace Marketplace: search for the add-on and click Uninstall

Note: Uninstalling will remove the add-on and all stored settings. Your calendar events created by the add-on will remain in Google Calendar.

Which browsers are supported?

G-Time Tracker works in all browsers that support Google Calendar, including Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. For the best experience, we recommend Google Chrome.

Useful Links

Contact Support

📬 Get in Touch

If your issue is not covered above, please contact us via the contact form on our website. Include as much detail as possible:

  • A description of the problem
  • Steps to reproduce the issue
  • Your browser and operating system
  • Any error messages you see

Contact us

G-Time-Tracker-Contact